• Family Fit Limited Privacy Policy for ‘Weight loss selfie tracker’

    Last updated date: 27th Feb 2018
    Effective date: 27th Feb 2018

    Privacy Policy
    Family Fit Limited develops and publishes many social games for smartphones and mobile devices. Family Fit Limited, its subsidiaries, parent companies, affiliates, joint ventures and other corporate entities under common ownership (collectively, “we”, “our”, or “us”) respect our users’ (“users” or “you”) privacy rights. We adopt this Privacy Policy to explain how we collect, use, store, disclose and manage the personal information (“Personal Information”) you provide to us when using, or about to use, the application ‘Weight loss selfie tracker’ (“Weight loss selfie tracker” or the “Services”).
    You agree to our collection, use, storage, disclosure and management of your Personal Information as explained in this Privacy Policy when you access or use our website and domain name, and any of the Services, and accept this Privacy Policy in registration or game installation.
    We have the right to amend this Privacy Policy from time to time. Use of your information we collect is subject to the Privacy Policy in effect at the time such information is used. Please check this Privacy Policy every time you use our sites or the Services to make sure that you are aware of any changes in our privacy practices. Our Privacy Policy will display the date it was last updated. If we choose to make any material revisions to this Privacy Policy, we will post a revised policy on our sites and/or mobile products to inform you and other users. You understand that you accept the amendments to our Privacy Policy by continuously using our sites or the Services.
    Except otherwise as mentioned herein, this Privacy Policy does not apply to information collected and stored by (1) web-based applications that are built from our mobile applications but published by other third parties, (2) or through websites and services provided by other third party companies or entities to which our Services may link, or (3) mobile applications that we distribute on behalf of other third parties which mobile applications are hosted by such third parties.
    About accessing and using the Services
    Weight loss selfie tracker has the Apple HealthKit Integration. Weight loss selfie tracker relies on the ability to write your health data for active energy expenditure to the Apple HealthKit database that resides on your iPhone.
    The protection of data stored on your iPhone and Apple Watch within the Weight loss selfie tracker app is solely your responsibility. Review your iPhone documentation for guidance on how to manage local storage and how to apply appropriate security controls to your device to protect of your information.
    Personal and Non-Personal Information
    We collect both Personal Information and Non-Personal Information.
    “Personal Information” is information about you that can be used to contact or identify you on-line or off-line, such as your name, birth date, email address, credit card information and phone number. “Personal information” may also include your unique device or user identifier when the identifier is combined with your personal information.
    “Non-Personal Information" is information that, by itself, cannot be used to identify or contact you personally and can include gender, age or interests and cannot be used to connect with you. This Privacy Policy does not restrict or limit our collection of aggregate information or Non-Personal Information.
    Personal information also does not include "aggregate information". Aggregate information is data we collect about the characteristics and activities of the users and visitors of the Services and enhance our Services and our sites, from which any Personal Information has been removed. Such information may include demographic information, such as your unique user or user identifier (when not matched with or tie to your Personal Information), city of residence, information about your computer, software, platform and Internet IP address. We collect aggregate information about the use of the Services to provide the best possible service and allow us to make certain recommendations and internal reports and share such information with our partners about how our customers use the Services so that our partners also understand how people use the Services and they can provide you with an optimal user experience.
    We may combine Personal Information and Non-Personal Information to be used to improve your experience with or to aggregate it with information collected from other users to improve or analyze the Services.
    How Personal Information Is Collected
    To assist us in personalizing and improving the Services, and allow our users to set up a user account and profile that can be used to personalize their experience in using the Services, Personal Information is collected from you.
    We may collect your Personal Information in a number of ways such as, during your (1) registration or log-in for games, games subscriptions or our websites, (2) creation of a personal profile, (3) download and use of our mobile applications and web-based applications, (4) purchase of a licence to use in-game virtual money or virtual items directly from us, any relevant billing and financial information necessary to process your charges will be collected by us, which may include your email address, (5) request for services from third party service providers on our websites or the Services (such as, your response to advertisements therein), (6) customer support or technical service requests, (7) communications with other registered users on our websites or through the Services, and (8) participations in promotional or marketing activities, surveys, and other alerts. Depending on the activity in which you are involved, information that we collect from you will vary.
    Cookies and other technical information - We collect certain technical information when you use the Services in order to (i) manage advertising; (ii) analyze the usage of our sites and services; and (iii) provide a more personalized experience. We and our service providers use tracking technologies to collect and analyze certain types of technical information, including cookies (cookies are small files applied to your browser to track movements within websites), platform type, device and identifiers, domain names, IP addresses, landing pages, the number of clicks, pages viewed and the order of those pages, referring and exit pages, URLs, the amount of time spent on particular pages, browser types and language, game state and the date and time of activity on our sites or games, and other similar information. For our internal use, we may also associate this information with your user ID number. However, please note that we do not combine the general information collected through cookies with your other Personal Information to inform us your identity or what your email address or screen name is.
    Other technologies may also be used by us, which include: (i) flash cookies (which help us in preventing fraud, remembering your in-game preferences and speeding up load times); (ii) tracking pixels (which permit us to advertise more efficiently by (a) not serving certain promotional messages to our current users, (b) identifying the source of a new installation or (c) delivering advertisements to you on other websites); and (iii) web beacons (which assist us in determining if a certain page was visited or whether an e-mail was opened).
    Most browsers have an option to alert you about attempts to place cookies on your computer or other devices or disable the cookie feature, which will not permit your browser to accept new cookies, or allow you to decide to accept each new cookie in a variety of ways. If you disable cookies, you may run the risk of losing some of the features and functionality of our games or Services, because you may need our cookies to track and enhance your game activities. We strongly advise you not to disable the cookies feature so that you can enjoy some of the Services’ most attractive features.
    When you download and use any of our games on your mobile device or on a personal computer, we also collect information regarding your in-game actions, your unique device or user identifier and country in which the mobile phone or device is registered or located, and may collect your mobile phone number, and other information you decide to provide, such as user name, or e-mail address. When our mobile or web-based applications are used, we also collect information about your mobile device type, operating system, browser type and IP address. We use such information in relation to providing our mobile and web-based applications, such as to authenticate you and to communicate with you regarding the Services by push notification, SMS, e-mail, text message or other electronic means to your mobile device. By using the Services, you agree to letting us retain all the above information in any form as we see fit. We only collect information to the extent that is reasonably necessary to comply with your requests and our legitimate business objectives.
    How and Where Personal Information Are Stored, International Transfer and Personal Information Security
    We are an international organisation and the Personal Information, Non-Personal Information or aggregate information we collect or receive are stored in data storage facilities in different locations. For example, if you are located outside Hong Kong and choose to provide information to us, we may transfer your Personal Information to Hong Kong and process it there and your submission of such information represents your agreement to that transfer. Such information may be used, transferred to, processed or held by computers in other countries, including countries outside your country of residence or governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction, and used for the purposes set out in this Privacy Policy.
    We may use third party service providers to collect, process and store your Personal Information, Non-Personal Information or aggregate information in the data storage servers and/or equipment owned and operated by such third parties, and such third parties will be instructed to comply with our Privacy Policy and to use your Personal Information only for the purposes for which they have been engaged by us. We are not responsible for these third parties’ acts and omissions, except as provided by the applicable laws. Please note that the data protection laws of other countries may not be the same as those of your country of residence. You consent to the transfer, storage and processing of your Personal Information as mentioned in this section.
    We also understand the importance of keeping your information safe and secure. We have implemented commercially reasonable security measures to safeguard and secure your information and to prevent the destruction, loss, misuse and alteration of information under our control. There is no transmission method over website or Internet that is completely flawless, even though we have our commercially reasonable security measures in place against possible breaches of our sites’ security and our user records and databases, and we are not liable for data loss, hacking, unauthorized access or other breaches in relation to our servers and systems or guarantee the security of user account information. Any transmission of your information to our sites is done at your own risk. After we receive your information, we have procedures and security measures in place to attempt to prevent any unauthorised access. You should also limit access to your computer (or other device) and browser by logging out after you have finished accessing your account to ensure that there is no unauthorized access to your account and Personal Information.
    How Personal Information Is Used

    We may use your Personal Information, Non-Personal Information or aggregate information collected from you in any one or more of the following ways to:

    prevent fraud or potentially illegal, unethical or legally actionable activities, and enforce the relevant terms of service

    provide to government or law enforcement officials to protect our rights and property as well as those of third parties and protect the safety of the public or any person

    notify you of new game releases or updates

    communicate with you about the Services

    provide technical support and respond to user requests

    operate, maintain and manage the Services

    solicit feedback and input to improve the Services, including our websites, products and services and personalize your user experience, diagnose problems with our server and develop new product and services

    If you consent to our use of your Personal Information for research then we may share, with your express permission, certain of your Personal Information with appropriate third parties providing relevant health, medical and/or fitness services
    Use of Personal Information in Direct Marketing
    We do not utilize your Personal Information obtained through your use of the Services for Direct Marketing purposes.
    How Personal Information Is Shared
    In general, we do not sell or rent your Personal Information to third parties. Your Personal Information is only shared in the following circumstances:
    With Your Consent – Except as mentioned in this Privacy Policy, we will notify you when your Personal Information may be shared with other third parties, and you may elect not to share such information.
    Users’ profiles – We may display your user profile information including your username and other information entered by you (“User Submissions”) to other users to facilitate user interaction within the Services.
    Protection of our rights and those of others – If we believe in good faith that the release of your Personal Information is necessary to comply with relevant law and regulation, enforce or apply our conditions of use and other agreements, or protect our rights, property, or safety, or those of our employees, users or others, we may release your Personal Information in specific circumstances. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
    Responses to User Submissions – We may send email and other communication to you relating to your User Submissions as part of the Services. You agree that by posting such User Submissions, you may be receiving email and other communication from us that we determine, in our sole discretion, relate to your User Submissions.
    Affiliated businesses that we do not control – A variety of businesses may become affiliated and work closely with us. Through the Services, items may be sold to you by such affiliated businesses, and services or products may also be provided or sold to you by us jointly with such affiliated businesses. You can recognize when an affiliated business is associated with your transaction, and we may share your Personal Information that is related to such transactions with that affiliated business.
    Transfers of business – If we decide to dispose our assets, we may include user information as part of the business assets that are transferred to the buyer. At the same time, if we, or substantially all of our assets, were acquired, or in the unlikely event that we go out of business or enter bankruptcy, information of our users would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and your Personal Information may continue to be used by any of our purchasers or the purchasers of our assets as set forth in this Privacy Policy.
    Agents – We also use other companies and third parties to perform tasks for us and we will share your information with them to provide you with the relevant products or services. When such third parties collect or possess any information other than non-personal, anonymous and/or aggregated data, they do not have any right to use such Personal Information we share with them beyond what is necessary to assist us, unless you are told otherwise. Such agents are required to use your Personal information consistently with our Privacy Policy and protect and maintain the collected information’s confidentiality during their engagement by us and refrain from using such information for any purpose other than to provide the Services for us without your express consent. You consent to our sharing of Personal Information for such purposes.
    To improve our Apps or the Services to serve you better, we may also use your Personal Information (except for HealthKit data) for our own marketing and demographic research. This Privacy Policy does not restrict or limit our collection of aggregate information (except for HealthKit data), and we may disclose this information to any third parties.

    Linked Third Party Sites’ Privacy Policies
    Our sites and the Services may contain links to websites of other third parties that we do not own or control. It does not mean that we authorise, sponsor or endorse those third parties, nor is it a representation of our association with them when we provide such links to other websites. If you click on such links, including clicking on a banner ad or other type of advertisement, you will leave our site and will be directed to those third parties’ sites. As we have no control on such third parties’ activities, we are not responsible for their websites’ content or privacy practices, the collection or use of information you provide to them or any of their products or services. We cannot provide assurance that such third parties employ the same or similar privacy and security practices as us. We advise you to review such other websites’ privacy policies, as their privacy policy governs any information you provide to these third parties. Only information collected on or through the Services is subject to this Privacy Policy.
    The Services may also contain other third party service providers’ tracking tools. We may use such third parties’ APIs/SDKs in providing the Services to you, which may allow these third parties to analyze user information. Although these third parties may have access to your Personal Information when services are performed for us, they may not use such information for any purposes other than to provide their services.
    Your Options
    You may decide not to disclose any of your information, even though such information may be necessary to take advantage of or register for certain features of the Services. Please let us know atsupport@famfitgames.com if you do not want to receive email or other mail from us in the future. If you do not wish to receive any legal notices from us, including this Privacy Policy, such legal notices will continue to govern your use of the Services, and you are responsible for reviewing such legal notices for any changes.
    How Personal Information is Accessed or Amended
    You may access or amend any Personal Information collected and held by us by changing the relevant information through our sites. You may contact us atsupport@famfitgames.com if you would like to stop using your account(s). We will review, update, correct or delete the relevant information as appropriate and your information may still be retained in our systems for enforcing our user agreement, maintaining the security, integrity and operation of our sites and the Services and resolving any disputes.
    Question About Our Privacy Policy
    Please get in touch with us atsupport@famfitgames.com if you have any questions, comments or concerns regarding our Privacy Policy on the Services.